Verifying Your shuvow Account
Account verification is how we make sure your balance belongs to you and only you. Without it, withdrawal requests stay on hold — so it is worth completing early rather than waiting until you want to cash out. We ask for a national ID or passport copy and a short confirmation that your registered wallet number matches the name on that document.
Upload the images directly from your phone camera through the verification section in your account settings. Our team reviews submissions and marks the account as verified; you will see the status change in your profile. This step also protects you if you ever need to recover account access.
- Go to Verification Section — Find the verification option inside your account settings — on mobile it is under the profile menu at the top right of the screen.
- Upload Your ID Document — Take a clear photo of your national ID card or passport. Both sides of the national ID are required; passport needs the photo page only.
- Confirm Your Wallet Number — Enter the bKash, Nagad or Rocket number registered to your account. It must match the name on the ID document you have uploaded.
- Wait for Team Review — Our team checks each submission manually. Once approved, your account profile shows a verified status and withdrawal requests can be processed normally.